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常见问题

我们列出了一些用户常见的问题,希望可以帮助您,如有疑难杂症难以解答,
请利用最实时即时通讯交流,我们客户服务代表将提供技术/售后支持协助。
According to the types of products and buying patterns of doormoon's licensed products provide a wide range of security solutions, please keep your complete anti-counterfeit label on the product packaging and packaging for the original products in our website to verify its rear can enjoy the following security policy.

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  1. 不能找到自己所需的问题

    1 November 2013
    不能找到自己所需的问题,请发邮件至doormoon_support@126.com或致电400-779-8399或联系我们客服人员,
    联系我们敬请在工作日时间09:00-21:00(中国法定节假日除外)。


  2. Is leather?

    3 November 2013
    Yes to all.


  3. 关于投诉和疑问

    6 November 2013
    如果您购买的DOORMOON产品如有关疑问或投诉问题。
    请发邮件至DOORMOON support@126.com或致电400-779-8399,
    或联系我们的服务人员,我们将为您妥善解决。


  4. Crafted

    13 November 2013
    We uniquely craft our products from some of the world's most sophisticated materials. Our selective approach to identifying and sourcing beautiful substrates with superior accents, patterns, colors and textures result in products that are timeless in quality and worthy of admiration.


  5. 有关于皮的知识的相关介绍吗?

    16 November 2013
    产品文化页面,有关于皮革方面介绍,详情请点击culture.html