PrivacyWe do not sell or share our customers' personal information with any third parties except when required to do so legally.
DOORMOON products are created to ensure satisfaction and service during the natural life of the product. We warrant to the original purchaser that its product will be free from manufacturing defects for a period of 7 day from the date of the original invoice, does the warranty will apply after this time (Note: as it is fast moving consumer goods, and you can judge the quality at the first sight when you touch it. This limited warranty does not cover damage from product misuse, product neglect, product abuse, product tampering, product alterations, unauthorized product repairs, and damage while in transit to DOORMOON. Further, this warranty does not cover any consequential damage to a person or property, or device other than the product purchased from DOORMOON.
Every ts case is individually handcrafted from the finest quality, DOORMOON are precisely hand-stitched by leather artisans and our designers select specific leather matched to particular case designs, based on the material's ability to age and uniquely form to each device. Due to the break-in period and the nature of fine quality genuine leather, ts designs each case for the tightest fit, while allowing the leather to soften and improve over time.
The leather adjusts to both the device and individual habits of the user. If the overall usage and fit initially seems tight, please allow a few days for the leather to adjust for improved functionality. Gentle use and massaging of the leather helps ease the break-in period.
The guarantee will begin from the date the original invoice and will only run for the same model originally purchased.
To apply for a benefit you should contact DOORMOON customer support by writing an e-mail to email@example.com to become acquainted with specific details.