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Frequently asked questions

According to the types of products and buying patterns of doormoon's licensed products provide a wide range of security solutions, please keep your complete anti-counterfeit label on the product packaging and packaging for the original products in our website to verify its rear can enjoy the following security policy.

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  1. Can't find you need

    1 November 2013
    Can't find you need.Please contact with your purchase of the product platform official after-sales personnel or contact our service department: email to doormoon_support@126.com or call 400-779-8399 or to reach customer service, please click on Live Help.we will properly solve for you.


  2. Is leather?

    3 November 2013
    Yes to all.


  3. An security complaint

    6 November 2013
    If you buy the DOORMOON products need our quality guarantee service, please contact with your purchase of the product platform official after-sales personnel or contact our service department: email to doormoon_support@126.com or call 400-779-8399, we will properly solve for you.


  4. Crafted

    13 November 2013
    We uniquely craft our products from some of the world's most sophisticated materials. Our selective approach to identifying and sourcing beautiful substrates with superior accents, patterns, colors and textures result in products that are timeless in quality and worthy of admiration.


  5. Information about the leather?

    16 November 2013
    The submit button is used to trigger the traversal from one page to another,can answer for you Product.click hereculture.html